If you are unhappy with your products for any reason, we are happy to accept returns within 30 days of purchase. Before washing or using your comfort, we ask that you ensure you are happy with the colour and feel of your sheets in the space you will be using them. Once we have received the product back, the refund will be issued to the original method of payment. Please note that you will have to cover the return shipping cost, and shipping fees will be deducted from your refund.
To reduce waste, we ask that items be returned in their original fabric bag. A $5 charge will be deducted from your refund if the fabric bag is not returned with the product.
All items on the “Final Sale” page are final and cannot be returned or exchanged.
In the event of a return, shipping, and duty charges are non-refundable.
To begin the return or exchange process, please fill out our return request form.
The following items CANNOT be returned:
– Individual items purchased as part of a set
– Items that have not been postmarked within the 30-day window
– Free gifts or promotional items with a retail value– Gift Cards
– Silk Pillowcase
– GlowAway Makeup Remover Cloth Set
– Pillow Protectors
Should you have any further questions, click here to contact our Comfort Care team.